Categories
Content Marketing Data Analytics eCommerce Marketing

The Guide to Become a Data-Driven Marketer

Today is the data age. Companies should actively develop their data-driven digital strategy frameworks to meet growing consumer expectations. This framework is data-driven and will give you insights into how to serve customers better online. It will also help you create more reliable strategies that can deliver long-lasting results. This is known as data-driven marketing.

What is Data-driven digital marketing?

Data-driven digital marketing refers to the method where companies use customer data to predict future needs and wants. Methods such as predictive analysis can help you anticipate or predict changes in their interactions with your pages and/or website. You will then be able to stay one step ahead.

Companies and marketers have endorsed the systematic approach. Forbes reports that 66% of marketers believe this strategy has increased their customer acquisition rates. Like all marketing strategies, data-driven approaches still face many trials and errors. It takes time to harness the power of data to bill effective frameworks to create campaigns that work. 

How to be a more Data-Driven marketer?

1. Identify your ideal markets and audiences for your product using data. 

Target the audiences and the markets that are the ideal fit for your company. If you invest all the money into marketing and advertising it won’t amount to anything if it is not reaching the right prospect. Using lending data you may find the type of audience that has used this type of equipment before or you may even find an entire industry that you had never even considered before. If you know exactly who you are marketing to, this allows you to adjust for seasonality, anticipate buying patterns, and segment messaging.

Utilizing data and shaping your marketing around it can give your company an advantage in this very crowded field. Companies should not settle for reading data from customers’ interactions with ads and engagements on the site. This can lead to a fragmented view of your customer and could cause you to miss key pieces of insight development. This is in line with the key digital trends in 2021 which relate to non-linear customer experiences.

They don’t just interact with brands through one or two channels. Their journeys often take them through many twists and turn before reaching their conversion goal. Marketers should not only look at first-party data sources but also consider third-party sources to gain a “holistic understanding” of their audiences. This will allow you to gauge who your audience is, what they want, and the messages that resonate with them. This data will allow you to ensure that your business and marketing strategies are accurate and achieve the best results. 

2. Target direct competitors

The old days of brand awareness are gone. People know about your brand and they know about your competitors. Always gather information about your competitors. It is important to realize that your company does not have the right to dominate the digital market. Digital executions can be influenced by your direct competitors as they are likely to target the same customers as you.

It is beneficial if you could find out which parts of those competitors can be adapted into your strategies or executions. Competitors’ data is not for you to copy but rather for you to have an improved understanding of what could be successful and how you can improve that strategy to suit your advantage. 

3. Try to know your customers personally.

You can use Google Analytics to get first-hand information about your customers’ likes and dislikes. This information can be used to help you create smooth, personalized campaigns that get attention, and traction and take action from your customers. Customers expect more than personal engagement. They also expect that engagement comes at the right moment on the right device and with the right message.

4. Find out the issues to achieve the trend. 

Trends are what users tend to follow. However, for marketers, this could be the key to a better digital strategy. Remember that marketing campaigns are only one way to get people to buy what you are selling. It is crucial to identify the root causes of the problem and then figure out how to fix them. Studying the actions of every customer on the website is a very good method. Try to figure out where visitors lost interest, and what other patterns they are following, and use the data to improve campaigns and achieve better results. 

5. High digital maturity is key.

Modern business approaches require digital maturity. Studies have found that organizations with high levels of digital maturity performed better than organizations with medium digital maturity. These organizations were also found to be more effect efficient, as well as more likely to win grant increases and are more optimistic about the future.

It is essential to start with the basics of digital maturity. You can start to search for digital tools your company might require. And then you will need to learn and master these tools. If your company is short on time, it can always turn to a data-driven agency to help.

6. Be channel-specific 

You reach the channels your customers are using. This information is easy to gather because of modern technology. You can target your audience using information about consumer device preferences. A majority of people are now on their smartphones. Mobile-friendly strategies can be developed to help you reach your customers. It is also a good idea to optimize your websites for mobile viewing.

Targeting your preferred channels will not only improve your targeting accuracy but also simplifies the buying journey for your customers. This will be a win-win situation for both the company and the customer.

7. Have someone else read it. 

Data scientists can help you if you need data to drive your business forward, but you have very little or no knowledge about how to turn data into insights. Get help from experts to save yourself and your team. This is one of the key steps in creating a data-driven environment, so that analytics language can match and complement the whole business. Although it may seem daunting to become a data-driven business, with the right tools, the team and the right people you can make it happen.

Conclusion 

Your customers’ data cannot tell you everything about your customers. However, it can only tell so much about your customers. This is why campaigns don’t resonate with people as strongly as they do with other marketing. Experts are required to look at data to gain data insights. So try to make your connections mutually beneficial. With that, we will see you in the next one, catch us on our social media handles below.

Categories
Agency Life Content Marketing eCommerce Marketing Industry Insiders

Digital Marketing Agency #101

Digital marketing agencies are companies employed by other businesses to manage their digital marketing activities:

from designing social media strategy to informing and executing the SEO optimization of web pages and content.

Depending on the size and scope of the needs of the client, the digital marketing agency–typically a team of digital marketing experts–will work on both short-term campaigns and long-term maintenance of a business’s digital marketing output to achieve specific and measurable company goals such as boosting traffic, sales, or engagement.

What is a Digital Marketing Agency?

A digital marketing agency performs the functions of a digital marketing team or supports an existing in-house digital marketing team on behalf of a company or client. These capabilities will vary depending on the specific needs of the business you are responsible for, but typically you will use omnichannel, multichannel, or single-channel marketing across websites, blogs, social media, and platforms, to reach your customers and prospects through email and more digital marketing channels.

A digital marketing agency may be employed to execute a strategy already created by a business, or they might be brought on to help advise on strategy, or plan it from scratch. The goal of these innovative strategies is to market products and services online to enhance interaction and ultimately increase sales and revenue. A digital marketing agency might manage social media accounts, optimize website pages, create and publish content for blogs or other publications, or implement an SEO strategy to ensure a brand appears high on search engine result pages for relevant search terms.

A digital marketing agency will typically employ experts from specific areas of digital marketing in order to offer various specializations and expertise. Those areas might include:

  • Search engine optimization (SEO)
  • Email marketing
  • Content marketing
  • Content and copywriting
  • Social media marketing
  • Search engine marketing (SEM)
  • Data analysis
  • Pay-per-click (PPC) advertising
  • Mobile Marketing
  • Affiliate marketing
  • Brand management
  • Video creation
  • Digital PR
  • Marketing automation
  • Graphic design
  • Conversion rate optimization (CRO)
  • Community management

3. Why Use a Digital Marketing Agency

Choosing to hire a digital marketing agency over building an in-house team (or doing everything yourself) has many benefits.

Staying on top of these changing trends and predicting future trends are tasks that a digital marketing agency`s team of experts will be routinely performing for all their clients. For smaller companies, startups, or sole traders, a digital marketing agency can provide either an extension to a small in-house marketing team, or provide a complete marketing package, supporting a company with its collective knowledge of all areas of digital marketing, such as SEO, SEM, PPC ads, and social media marketing. 

When a company outsources its marketing needs to a digital agency, a company with limited marketing resources can rest assured that its marketing demands are in expert hands. You benefit from the best digital marketing tools However, while these tools offer great value to marketing teams and professionals, there are two potential problems for businesses.

And new digital marketing tools are popping up all the time. Agencies should always have budgets for access to the latest and most impactful digital marketing tools and train their teams of marketers on how to use them for maximum benefit to their brands and businesses. Customers pay a flat agency fee, so no additional investment in digital tools is required. Hiring a digital marketing agency can give you a new perspective on your ideas from people learning about your business for the first time.

When you work for an agency, you are not limited to the marketing knowledge of one or two individuals, but rather the combined experience of many professionals. Since the clientele that agencies typically work with is broad, from large corporations to start-ups to freelancers, their team will likely have experience working for companies like yours and will be able to provide helpful guidance and advice specific to your problem.

4. What services do digital marketing agencies offer?

We have already outlined some of the main services that digital marketing agencies can offer their clients. Now let’s take a closer look at the specific actions digital marketing agencies can take to increase traffic, engagement, sales, and revenue from their clients.

Search Engine Optimization (SEO)

SEO is the process of improving a website’s content to make it easier for users to find it on search engines such as Google and Bing. The more relevant a search engine algorithm deems a website to be in relation to a certain theme or word, the higher up that page gets ranked on a search engine’s results pages (also known as SERPs). When this happens, users searching that search term (or ‘keyword’) see that website first, and are therefore more likely to visit it.

Within a digital marketing agency, marketing specialists will use the following tactics to improve a client’s SEO, and therefore boost website traffic with interested users:

  • Keyword research
  • On-page optimization
  • Information Architecture
  • Answering common industry search queries with high-quality, relevant content
  • Link building
  • Competitor research and analysis
  • Page navigation
  • Focus on the user experience

Pay-per-click advertising (PPC)

PPC is a form of search engine marketing (SEM) which brings users to a company website through paid search advertising campaigns, with the long-term goal of making the website as visible and easy to find as possible. PPC works by charging the person who has placed an advertisement (in this case, a digital marketing agency or the client) every time a user clicks on one of their ads.

PPC advertising can be a cost-effective digital marketing technique as the advertiser is only charged when a user actually lands on their website but is not charged for simply running the ad. PPC is also targeted, allowing advertisers to choose demographics such as location, language and device type.

Social Media Marketing

Social Media Marketing is the process of planning, creating and publishing eye-catching, engaging, high quality and relevant content on a company’s social media platforms. These social media channels typically include Facebook, Twitter, and Instagram, but also sites such as LinkedIn, YouTube, Pinterest, Reddit, and TikTok, depending on where your company’s audience spends most of their time.

The purpose of posting content on social media is to grow your audience, followers, or community. Build brand awareness and authority, convert and retain customers, and increase business revenue. In reality, it is an opportunity to promote products and services, educate users about what a company does and means on a daily basis, and interact directly with its target audience.

Marketing automation

Marketing automation is what happens when tools and services are used which can automate different marketing activities to streamline activities and goals, enhance efficiency and productivity, and enable the tracking and analysis of large amounts of data. A digital marketing agency can set up marketing automation tools on behalf of a company or client for a range of activities related to:

  • Social media planning, scheduling, and posting
  • Analytics and ROI tracking
  • Conversation monitoring
  • Campaign segmentation
  • Content curation and management
  • Email marketing (email outreach, customer journey emails, and newsletters)
  • Lead generation, analysis, and management
  • Testing
  • Website visitor tracking

Email marketing

Email marketing is the creation of sequences of emails to promote a product, offer, or service to a company’s client base or users. Creating sequences which align with the customer journey–from the “Welcome” email sequence through to “Sales” emails–the goal of email marketing is to address the user’s needs, solve their problems, and answer their questions at every stage of the journey in order to convert a lead or nurture a sale.

Conclusion

By leveraging various digital channels, such as social media, search engine optimization, and email marketing, a digital marketing agency can help businesses connect with potential customers and build brand awareness. Additionally, working with a digital marketing agency allows businesses to focus on their core competencies while leaving the complexities of digital marketing to the experts. 

With the ever-increasing importance of digital marketing in today’s business landscape, partnering with a digital marketing agency can be a crucial step toward achieving long-term success. With that, we’ll see you in the next one, follow us on our social media handles below.

Categories
Content Marketing Digital Technology eCommerce Marketing Industry Insiders

How to Lead Your Digital Transformation with Marketing 2023

Every marketer wants to create a better customer experience. The prospect or consumer experience is key to not only conversion and increased revenue, but also customer loyalty and advocacy, so this is what makes or breaks your business.

The Marketing Evolution: The Leadership, Transformation, Skills, Challenges & the Future study found that 71% of senior marketers and 61% of mid-tier marketers are responsible for their organization’s digital transformation.

Yet, according to The 2021 State of Digital Transformation, only 23% of CMOs are supporting digital transformation, with more IT taking the lead.

However, that is not the case as the leader and her team are perfectly positioned to play an active role in the transformation. This blog validates the skills and knowledge that will level up your marketing to accelerate and execute some of the best digital transformation strategies.

Why is a marketing manager best suited to lead?

The role of the marketing team is to inform, influence and transform. This requires unique skills and broad insight into how companies and clients work. When it comes to creating a digital transformation strategy, marketing leaders can step back and look at the big picture. Create a vision of where your company is and needs to be.

This applies to the company as a whole and its functions, not just marketing. Because digital transformation must focus on the entire customer lifecycle, not just part of it.

Know Your Customers Your job is to keep up to date with new trends and developments. This includes not only technology but also customer needs and behaviours. This is important for any business when planning scenarios and looking to the future.

The importance of customer experience cannot be ignored either. Customers are becoming more sophisticated and demand a consistent and seamless omnichannel approach across all touchpoints across the organization.

So when your customers click on your social media post to learn more about your new product, make sure the next touchpoint is related to that product (such as a custom landing page) and mentions your brand. Otherwise, you will quickly lose your customer’s attention.

Understanding Data

Marketing leaders rely on data. This can help you make better decisions, whether it’s paid advertising performance or conversion rates.

There may be vast amounts of data, but it’s the ability to uncover critical insights for your business. You need data that drives performance, leads, and sales. Your marketing team can help your business get there.

Developing a strategy for digital transformation requires not only understanding business data, but also the entire ecosystem. Do you know what your competitors are doing? What is your industry overview and what are the key developments over the next 12 months?

Market research and forecasting are part of the CMO’s job. It’s about assessing the external environment and understanding how companies fit into it. This allows you to improve where it matters and focus on areas that may be underdeveloped or under-resourced within your organization.

Soft Skills

Technical knowledge and skills are essential in today’s work environment, especially in marketing. But it’s not the whole picture.

Equally important are soft skills, also called power skills. This includes behaviour, personality traits, and work habits. It also helps form diverse and agile teams. This is essential to any digital transformation process.

According to ‘The Future of Work:

2022 Global Report’, the top skills employers are looking for are soft skills such as reliability, flexibility, problem-solving and teamwork/collaboration. Other Soft His skills include creativity, innovation, curiosity and persuasiveness.

What Every Marketer Should Have:

1. Agile Strategy

Agility is essential to digital transformation. It helps companies respond to internal and external changes. This rapid pivoting capability helps maintain or improve customer engagement and fosters employee harmony by creating productive and engaged employees.

This is why a marketing leader and his team should adopt agile strategies. But what does that mean?

Enterprise agility is not just about delivering products and software, it’s about how a business is structured, operated and behaved. It’s about establishing deep connections, new directions, and operational flexibility.

2. Enterprise Agility

This should not only focus on being customer-centric, it should also focus on internal talent. Optimizing skills and knowledge through simple upskilling with continuous learning and integrated agile thinking.

Ultimately, it is a holistic and integrated view of the entire business environment, where everyone is working towards a common goal and ready to adapt as needed.

How do you make a difference?

Leading and embracing change can be difficult. But in today’s fast-paced environment, you have no choice. The pandemic shows how quickly the external environment can change without warning, and how we respond can make or break our success.

There are five easy steps: 

1. Listen

This focuses on listening to customers and employees. Take an interest in customer feedback, such as reviews and phone calls, and involve customers in surveys and focus groups. Create a feedback environment for your employees and hold regular meetings to gain insights.

2. Evaluate

Focus on business objectives and relate to KPIs. Then use the data you want to see where you can make the biggest changes. Empower marketers with the information they need to make informed decisions, rather than waiting for more data.

3. Implement 

Educate your team and prepare for change. Each team member should know what, when, and what is expected of them to achieve it. This includes providing training where necessary and being able to discuss the ‘why’ for further development.

4. Execute

This is how you execute your decisions and follow up with your team. This phase asks for you to communicate the firm’s expectations and identify early adopters.

5. Iterate 

Commit to the changes you are making and bring the team along. If you made any changes, go back and repeat these steps for subsequent changes. Change is hard but ultimately worth it.

Conclusion

And with that, we come to the end of this brief journey, hoping that by now you have a rough sketch of the strategies and plans to ride this wave of digital transformation that’s committed to last at least this decade. See you in the next one, catch us on our social media handles below.

Categories
Industry Insiders

Digital Transformation in Healthcare

The 21st century has seen a proliferation of digital technologies in healthcare, allowing for more efficient and accessible medical care. In this article, we will take a comprehensive look at the current state of digital transformation in healthcare, and examine the key trends, technologies, and strategies that are driving this change.

The Digital Healthcare Revolution

The 21st century has witnessed a significant shift in healthcare towards digitization. The use of electronic medical records (EMRs), cloud-based systems, and telemedicine has enabled healthcare providers to offer more efficient and convenient services to patients. 

The COVID-19 pandemic has further accelerated the adoption of digital technology in healthcare, as it has become necessary to provide healthcare remotely to patients and healthcare providers. 

From virtual consultations to online prescription renewals, the digitalization of healthcare has made it easier for patients to access medical care and for healthcare providers to manage patient information.

The Importance of Digital Transformation

The adoption of digital technology in healthcare brings a multitude of benefits. Firstly, it improves patient outcomes by providing healthcare professionals with real-time access to patient information, enabling them to make more informed decisions. Secondly, it streamlines operations by automating manual processes, reducing errors, and increasing efficiency. 

Additionally, digital solutions such as telemedicine and e-commerce are providing patients with greater access to healthcare services in rural or underserved areas. In the wake of the COVID-19 pandemic, digital healthcare solutions have become a lifeline for many people, enabling them to continue to access medical care while minimizing the risk of transmission.

The Rise of Digital Health

The rise of digital health can be attributed to several factors. One major factor is the increasing demand for healthcare services due to an aging population and a growing global population. Another factor is the rapid advancements in technology, such as cloud computing, artificial intelligence, and the internet of things, which have made it possible to collect, store, and analyze large amounts of data. 

Additionally, the COVID-19 pandemic has accelerated the need for digital solutions in healthcare, as it has become necessary to provide healthcare remotely to patients and healthcare providers.

The Future of Digital Health: Key Trends

Digital transformation in healthcare is being driven by several key trends, and these trends are likely to continue shaping the industry in the future.

Telemedicine

One of the most notable trends is the increasing use of telemedicine, which enables patients to consult with healthcare professionals remotely. This trend is particularly beneficial for patients in underserved or rural areas who may not have access to healthcare services nearby. Additionally, the COVID-19 pandemic has accelerated the adoption of telemedicine as it has become necessary to provide healthcare remotely to patients.

Wearables and IoT

Another trend is the use of wearables and other digital devices to collect patient data and enable remote monitoring. From fitness trackers to smartwatches, wearables can track a wide range of health metrics, including heart rate, sleep patterns, and activity levels, and provide real-time insights into patients’ health. Additionally, IoT devices are being used in hospitals and clinics to streamline operations and improve patient care.

Artificial Intelligence

Machine learning and artificial intelligence are being used to analyze patient data and identify patterns, which can help healthcare professionals to make more informed decisions. From predicting patient outcomes to identifying at-risk individuals, AI is enabling healthcare providers to improve patient care and lower costs.

E-commerce Marketing in Healthcare

E-commerce marketing is playing a significant role in driving digital transformation in healthcare. By leveraging e-commerce platforms, healthcare providers can expand their reach and serve more patients. Online appointment booking, telemedicine, and home delivery of prescription drugs are some of the ways that e-commerce marketing is being used in the healthcare industry. 

Additionally, through digital marketing strategies such as SEO, PPC, and social media marketing, healthcare providers can effectively target and connect with potential patients. These strategies allow healthcare providers to build trust and create a sense of connection with patients, even when interactions are taking place remotely.

With the rise of telemedicine, e-commerce marketing in healthcare has also become increasingly important. Patients can now easily book virtual consultations, purchase prescription drugs online and have them delivered to their homes, and even order medical equipment online. This not only provides patients with more convenient access to medical care but also helps healthcare providers to reach more patients and boost their revenue.

Challenges and Opportunities

While digital transformation in healthcare is bringing many benefits, some challenges must be addressed. One major challenge is data security, as the increased use of digital technology raises the risk of data breaches and cyber-attacks. 

Additionally, the rapid pace of change in the industry can make it difficult for healthcare providers to keep up with the latest trends and technologies. Despite these challenges, there are also many opportunities for healthcare providers to improve patient care, increase revenue, and streamline operations. 

One such opportunity is the use of data analytics, which can help healthcare providers to identify patterns and trends in patient data, and make more informed decisions. Additionally, the use of digital technology can also help healthcare providers to reach and serve more patients, particularly in rural or underserved areas.

Conclusion

In conclusion, digital transformation in healthcare is rapidly changing the way the medical industry operates. The adoption of digital technology in healthcare is improving patient outcomes, streamlining operations, and providing patients with greater access to healthcare services. 

E-commerce marketing is playing a significant role in driving this change by enabling healthcare providers to reach and serve more patients through online channels. As technology continues to advance, we can expect to see even more innovations in the healthcare industry, and it will be important for healthcare providers to stay updated on the latest trends and technologies to improve patient care and increase revenue.

To stay up to date on the latest trends and opportunities in digital healthcare, be sure to subscribe to our newsletter and follow us on social media. By doing so, you’ll be the first to know about new developments and opportunities in the industry.

Make Marketing Work

We'll ask for some basic information to assess your marketing objectives, so we can come back with a quote.

Organic Search

Pay Per Click

Social Media

Paid Media

Web & App

Integrated Strategy

Marketing Automation

Ecommerce Solutions

Web 3.0 Marketing

Influencers & Bloggers