Categories
Content Marketing

Expand Your Email Marketing Database

E-mail marketing continues to be a leading marketing channel for businesses of all sizes. It’s also considered one of the most effective marketing strategy. Because of its continued effectiveness, marketers can’t afford to overlook opportunities to grow their e-mail databases. 

It’s the marketing channel that sees the highest open rate and click through rate. However, many businesses are struggling with their e-mail marketing efforts because of the rise of spam filters and general users becoming increasingly wary of suspicious offers from strangers.

With the right strategies, you can build your e-mail marketing database in no time. Here are 5 easy ways you can grow an email database and increase your e-mail marketing success.

Landing page

Before moving forward to any strategy, the first thing you need to shape is your landing page. This is the page that’ll convince your users to subscribe to your newsletter in the first place. The landing page should have enough information and should communicate with the user in such a way that the user sees immense value to your page.

Analyze your landing page yourself and see from a user’s perspective, ask yourself that if the page adds any value to you or not. If it can’t add value to you, I can’t add value to the user. Make your form easier to fill, removing any unnecessary fields of input will just induce boredom in the user.

Lastly, express the benefits the user will get after signing up with your newsletter, how frequently will they receive updates and what’s coming up next. Keep your landing page optimized to yield the best value out of the upcoming systems. Now that you know how to optimize your landing page, let’s move onto these mind blowing strategies.

  1. Run Referral Programs

Referral programs are a tried-and-true way to grow your email marketing database. A referral program offers rewards — like discounts or free products — to customers who refer new customers to your business.

For example, let’s say you sell eco-friendly cleaning supplies. You can offer customers who sign up for your e-mail list a free pack of your eco-friendly cleaning cloths when they refer a friend to sign up for your e-mail marketing list.

When customers know they’ll receive tangible rewards for signing up for your e-mail list, they’re more likely to do so. And the people signing up after receiving the referral, are just another layer of goodness in this strategy.

  1. Offer a Free eBook or Guide

People love free things — especially when they’re Business-related. Offer a free e-book or guide to your customers in exchange for their e-mail address. You can even offer this in exchange for them visiting your site. 

Your customers will appreciate the free content and be more likely to sign up for your e-mail list in exchange for it. When choosing the type of e-book or guide you want to offer, be sure to select something that will appeal to your customers and help them succeed at their goals.

E-books and guides can cover topics like business growth, productivity, career development, or any other topic related to your business or industry. In fact, e-books make great lead magnets because they’re low-cost to produce and provide substantial value to customers.

  1. Leverage Existing Relationships

If you already have business relationships in place, you can leverage those relationships to grow your email list. You can ask current customers, employees, or other stakeholders to refer their contacts to sign up for your e-mail list. 

When asking for referrals, emphasize the value your e-mail marketing program brings to the table. Ask your customers to refer their contacts based on the value your e-mail marketing program brings to their businesses.

  1. Host a Contest or Sweepstakes

Are you looking for a way to provide value to your customers in exchange for their e-mail addresses? Hosting a contest or sweepstakes is a great way to provide added value while growing your e-mail marketing database.

You can host a contest or sweepstakes on any platform you prefer, but we recommend running it on social media. E-mail marketing is great, but it doesn’t always reach as many people as social media.

Hosting a contest or sweepstakes on social media will increase the amount of people who see your e-mail marketing campaign. Customers who enter your contest or sweepstakes will be more likely to sign up for your e-mail list in exchange for an entry into the prize drawing.

  1. Use Influencers to Grow Your Database

For an added boost to your e-mail marketing efforts, you can enlist influencers to grow your e-mail marketing database. Surprisingly enough, a large number of influencers still use e-mail marketing to grow their brands. 

You can reach out to influencers in your industry or niche and ask to be added to their e-mail marketing campaigns. You may have to pitch your e-mail marketing campaign to a handful of influencers before you find one who will add you to their lists.

Whether you work with a single influencer or multiple ones, you’ll benefit from the increased exposure your e-mail marketing campaign will receive. This increased exposure will help you grow your e-mail marketing database and reach a wider customer base.

Wrapping up

E-mail marketing is an essential tool for businesses of all sizes. While it’s important to grow your e-mail database, it’s just as important to keep your lists clean and compliant. If you want to avoid spam complaints and improve your e-mail marketing results, you need to take the time to remove unwanted subscribers from your lists.

A quick recap, e-mail marketing is the most effective marketing strategy, there are several ways to expand your database. You can run a referral program, offer a free e-book or guide, host a contest or sweepstakes, or enlist influencers. With these strategies in your toolkit, you’ll be growing your e-mail databases in no time.

If you liked this article then make sure to subscribe to our newsletter, comment any queries down below. If you’re seeking some professional advice or just want to connect, find us on social media.

Categories
Content Marketing

How to Great Customer Reviews #101

“The word of the mouth” is a term that has been used across several sectors. It is of great importance when it comes to transferring information. Especially when it comes to online shopping. In this sector, word of the mouth is simply the review a website gets for its services and products. It was found in a survey that more than 70% of consumers go through the reviews and critics before getting a product and around 63% show that they are more likely to buy from a site that has product ratings and reviews. It has also been noted that these ratings and reviews play a more dominant role in converting leads to customers than the actual content strategy of the brand. Hence a brand’s growth needs to get great reviews and have a very accommodating customer community.

Here are some efficient ways to increase the number of Customer Reviews:

Ask at at the Right Moment

It is very important to approach your customer at the most comfortable and right time for a review. Asking for a review at the wrong time can simply backfire and give you a very negative response. Hence you need to make sure to get in touch with your customers depending on the product and the convenience of the customer. Such instances could be after they experience or demonstrate success with your product or service, When they post an overjoyed post about your brand on their social media, when they re-purchase or re-order, if they spend time on your website browsing other products or services or if they refer another customer to you. These are extremely favourable situations that you should leverage and it could just you with an amazing review boosting your whole company outlook in front of the consumer community.

Use a Variety of Platforms to Get Reviews

One should seize every opportunity the virtual world presents to get a review from a customer. It is important to have fresh reviews about your website as the dated ones are valued less by the new consumers. It is hence pivotal to curate content and be active in all possible and popular social media platforms. And through all these channels make sure to revitalize your connections with your customers and find the right timing to get the reviews from them. Also, make use of the brilliant tool of email automation and as thank you emails and other newsletters make sure to add a link for the consumer to give a review for his or her experience. Also, make sure to strategically post SEO content on your website to make it more accessible to the customers.

Keep it Easy and Simple

The modern man resorts to whatever is the most simple and the easiest. This is very much seen as a trend among all kinds of customers. Make sure that you give them different kinds of options to submit the review. Examples include simple MCQs, polls, Ratings etc. Also, make sure to let them know the time they will have to devote because people often assume giving feedback to be a lengthy process and refrain from doing so. The simple tagline of “it will only take you a minute” can actually take you miles ahead. Keep the friction of the whole process low by giving them links that will directly take them to the review page and hence save their time.

Keep in Touch

Make sure to revert and appreciate the ones you get a glowing response from with a small thank you token or a surprise discount coupon. This will improve their experience even more and by incentivizing your review process you could take your company to new heights as more and more people will be interested in giving you reviews.

Also, make sure to get in touch with the ones that reported a bad review about your brand or product. This is very pivotal for the growth of your brand and for nurturing a healthy customer community. Make sure to respond with your testimonial on the social platform or the mail itself along with mentioning the customer so that your response shall also be known. All of these actions can actually gain a good amount of trust in the customer community as they will feel more prioritized as a customer, hence giving them the feeling of “Customer being the King”.

Give them a Reason to Review

To expect great reviews you should obviously provide great service and impressive customer support. It is quite vital to provide immediate assistance whenever necessary for your customers. Also when it comes to writing the review itself give them questionnaires and hints on a particular service on which you would like to know the customer’s experience. Also, make sure that you give them open-ended questions so that they have enough room to think about the review as well. The idea is simply to make the process, simple short and sweet for the reviewer. They should find it as an activity out of the joy they received through the product and not as something they are forced to do.

Following up with your buyers, running interesting contests and campaigns and rewarding reviews are all measures through which you emerge in flying colours when it comes to getting wonderful customer reviews. Incentivizing the process by automatically signing them up for a contest, or by sending them a surprise discount coupon are all brilliant measures to make your customer feel warm about giving you a review. With satisfactory customer support, quality service and implementation the efficient ways to ask for reviews that were discussed above getting great reviews and being the #1 option for future customers could become much more easier. With happy customers comes happier reviews, and with great reviews comes great website traffic!

Categories
Social Media

WhatsApp Marketing #101

Why do you need WhatsApp marketing?

WhatsApp is a powerful and useful messaging app that anyone can use, be it for personal use and also for business purposes. If you want to use a free messaging app for connecting with your friends and family, you can download the WhatsApp Messenger personal app. For business purposes, you can download the WhatsApp Business app to showcase your business profile and connect directly with customers or potential customers. When using the WhatsApp personal app, sending too many messages might put your account at risk. This is where WhatsApp business becomes the best option. It’s possible to showcase your business on the WhatsApp business app. You can use features such as the status to show a demo of your product and remember to build a trusting relationship with your regular and potential customers, give value and don’t expect every message you send them to make a sale or you might risk losing your customers. You can also use the WhatsApp web through web.whatsapp.com. WhatsApp web mirrors the WhatsApp personal app on your mobile phone. It saves you time. Today, WhatsApp is the most widely used messaging app. It is a free platform that anyone can use to send messages to anyone under WhatsApp contact lists. WhatsApp is the most popular messenger application which is widely used. 

WhatsApp has a very wide global reach. And by using the app you can talk to people and impact people in your country. You also get to have a great chance to reach your target market. With the help of messaging services, people communicate fast, active users are making use of the various features of WhatsApp and smart businesses are using it for their benefit.

Different ways to use WhatsApp as a marketing strategy

  • You can provide fast customer service to your customers. You can get in touch with their customers and respond to their enquiries and solve their issues right away. By doing this, your customers will experience great support from your business. After-purchase support is very much important for the customers if your product is great. But then your customer support is bad, especially when complaints arise, it will make your business be rated low by your customers, and it will ruin your business’s reputation and will turn off your potential customers.
  • Send exclusive discounts on WhatsApp.

 If your customers are aware of your WhatsApp business account you can use it to send them offers and promotions. In addition, vouchers or coupons can be sent as discount privileges to encourage your customers to purchase the product. People love getting discounts. so even if they don’t need your product for service coupons where they can get use discount will urge them to buy from you.

  • Send creative promotions to your contact list. 

WhatsApp isn’t limited to sending plain text messages to people on your list. You can send messages as videos which you can use to promote new products or services, as people love watching videos more than reading text products or still photo promotions. You can also share pictures that you have created for a particular campaign for upcoming products that your customers can look forward to. You can also share voice messages, if you prefer sending recorded voice messages, you can use WhatsApp to ask your customer you give a review of a product or service used by your business. 

WhatsApp Business

WhatsApp Business is a mobile application from WhatsApp, that is meant for small-scale businesses. It will be easier to respond to customers using the WhatsApp Business app. You can even set auto-replies if a customer sends you the same messages, and instead of answering the same question every day, you can set a default answer to such questions. this is very helpful if you are a very busy business owner who needs less time in handling thousands of messages every day. This business app will save you time. So you can spend more time on more important business activities. you can also present your business, by creating a business profile with all the necessary information that your customers will need if they visit your local business address, know more about the business or contact you. Facebook owns WhatsApp. So a feature of WhatsApp Business that is driving an increase from your Facebook page’s advertisements to your WhatsApp business account is available. So when your customers click the message button shown in your Facebook ads they will be automatically directed to your WhatsApp Business account page. Businesses can now enjoy the benefits of the features of WhatsApp Business, regardless if they are using an Android or an IOS mobile phone. They are both usable on both platforms. WhatsApp Business app charges the businesses on those messages which are not attended to for more than 24 hours. This feature encourages business owners to offer the best customer assistance and service, which would help in building a good trusting relationship with their customers. We all hate it if our inquiries for complaints are not attended to right away. This feature helps the customers, in getting their concerns addressed by these business owners in less than 24 hours using WhatsApp Business. There are features on the business app which are not available to the personal app.

Messaging tools

  • Pre-Defined Greetings

When someone sends a message on your WhatsApp business account for the first time you can automatically send them a greeting message. It serves as a welcome message for your customers on your WhatsApp business account. It will help improve your customer experience and customer satisfaction with your business. You can set your greetings relevant to what your business promotions are. You can also set customer support greetings as well. You can also collect leads using your greeting message. For example, inform them that you cannot respond at the moment and tell them to leave their name and email address so that you can get back to them within business hours. 

  • Away Messages

The away messages help inform your customers that you are not currently available to send the response at the moment. It also reassures them that you can reach them once your business is back from a temporary vacation or business activity. If you don’t enable this feature, your potential customers might lose interest in doing business with you. if they are informed that you are away for a specific reason and tell them when they can expect to receive a message from you, then they will be eager to wait for your response at the set date. 

  • Quick replies

WhatsApp quick replies are saved messages that you can easily use to send frequently asked questions. This helps you respond to users without typing the same messages to different contacts. Quick messages help improve your response time and it is easier to keep the same tone of voice when your business team is sending messages to your customers. 

  • Labels

Users can mark chats from their contacts with the label. it can help you categorize the chats you receive from your recipients. it will allow you to add labels and organise chats with the color coding scheme. you can set labels such as new customer, new order, pending payment, paid, order complete, and you can add more labels that you can customize for your business needs. 

  • WhatsApp Short Link

If you have customers, you can allow them to send a message and chat with your business directly. When you want to share your WhatsApp contact number faster, you can use the WhatsApp short link feature. Using a WhatsApp business app you can create a generated link to use for sending to multiple customers. 

  • QR code

You can also use a QR code and share them with your customers instead of using a link. This is useful when you have a physical store and you want to use this QR code so that your customers can easily send a chat with your business. this also saves them time rather than saving your contact number. you can also use this QR code on other social media platforms so that your visitors can send you a direct message on WhatsApp. 

  • Business Profile

Your WhatsApp business account should have details about your business including your business name, business category, description, business location, business hours, email address, and your website. Your business profile is important as your customers may check out your business profile before they choose your business.

  • Catalog

WhatsApp Catalog helps businesses share their products with their customers. It can allow your customers to enjoy online shopping using your catalog. Instead of sharing photos of your products with any potential customer, who asks about what products you are offering, you can save time by adding items to your catalog. It can allow your business to showcase your products on one page. it can result in a better customer experience and an improved shopping experience with your business. 

  • Using cart

With the use of carts, customers can place orders from businesses that have an existing catalog under the WhatsApp business app. Customers can place orders quickly, ask questions about the items in your catalog, and place an order for multiple items simultaneously. 

  • Collection

This feature allows businesses to organise their catalog and group similar items into categories. This is helpful for your customers to browse the items in your shop without scrolling through a list. 

  • Advertise on Facebook

Advertising is essential to promote your business. You can create an ad that can help you reach customers on Facebook and send them directly to your WhatsApp Business account. 

Categories
Pay-Per-Click Advertising

Changes you should be making to your PPC Campaigns

Digital tools and channels have become the great equalizer for companies in all industries, making it increasingly difficult to achieve both brand visibility and  competitive advantage. Paid advertising is undeniably necessary if you want to make sure you have every chance to compete with SERPs and convert customers. 

PPC can generate positive results and revenue for any brand, regardless of their budget. It is a cost-effective and efficient bidding model that allows you to manage your budget completely and in detail. With well-executed ads and strategic targeting options, PPC advertising helps you  target the right user at the right time and maximize your spend in the process. But according to Unbounce, 98% of advertisers waste money on ads.

It is not enough to recognize the benefits of PPC – you must be able to create and execute your campaigns effectively. It can often be  difficult  to master, so we decided to share with you small changes that can make a big difference in your PPC campaign.

 1. Split test ad text 

Running PPC campaigns is incredibly easy to manage and measure, but the initial setup is extensive, from creating audiences and keywords to setting budgets, choosing the right targeting options and finally creating the ads themselves . In this context, the ability to deploy and test multiple ad variations can seem  a bit tedious. However, if you take the time to test your ads, you can gain invaluable information that will show you the best approach for your PPC campaign and help you  maximize  conversion rates. 

The overall goal of any effective PPC campaign is to drive your audience to your landing page or social media profile and encourage them to take further action, whether it’s liking your brand’s Facebook page or buying a product. It’s easy to achieve with simple optimization, but it’s clear that only 22% of businesses are satisfied with their conversion rates.

 If possible, you should create at least two variations of the ad. The following elements are divided in the test: 

  •  Titles: is a short and concise title more effective than a longer detailed title? 
  •  Descriptions: Should you focus on product features and benefits or use your personas more creatively to try to pique the user’s curiosity? 
  •  Call to Action: Is “Lean More” Slightly More Persuasive Than “Buy Now”? 

 By analyzing the effectiveness of each ad (it is recommended to run it for at least a week to measure more accurate results), you will eventually arrive at a copy that works perfectly! 

 2. Use images 

The effectiveness of text ads varies from campaign to campaign and depends on several factors, including  targeting options and overall goals. Since the launch of Google AdWords expanded text ads last year, advertisers have been able to communicate with potential customers in more detail using additional characters. In fact, most of them increased their click-through rates by at least 28%. 

However, an improved PPC campaign should include both text and image ads so that you can benefit from different types of content  and campaign messages. 

Image and video ads offer the perfect opportunity to present your brand in a visually impressive way. For example, on the Google Display Network,  you can choose and upload an image and your brand logo. On social media, native ads like Sponsored Updates fit seamlessly into a user’s news feed—and the likelihood of getting clicks increases exponentially when you include an image or video. It’s also a much more effective way to get your campaign message to mind – once people hear the information, they’re likely to remember only 10% of the information after three days. However, when the corresponding image is associated with the same information, people retained 65% of the information after three days.

Images is an exemplary way to increase engagement and expand your brand’s reach. For example,  beer brand Heineken Light created a Facebook video advertising campaign that reached 5% of the target audience (which was 35 million people) and increased brand awareness by 11% in just three days.

Beer brand Heineken Light created a Facebook video advertising campaign that reached 5% of the target audience (which was 35 million people) and increased brand awareness by 11% in just three days. 

 3. Organize Your Account Structure 

 Just like creating multiple ad variations, setting up your AdWords or Facebook account  can seem unnecessarily time-consuming, especially if you’re not starting from scratch. But if you want to ensure the best possible conversation  for your campaigns, this simple setup is essential. 

You should have multiple campaigns in your account to effectively track ad performance. A campaign, on the other hand, contains several different ad groups. Campaigns can be determined based on several factors, such as your overall budget or the geographic locations where you want to show your ads. For example, you might be an online fashion retailer whose largest customer segments are  in the UK and Ireland, and you might want to create two separate campaigns for those UK and Ireland customers. 

There are several ad groups in the campaign. It’s important to keep these ad groups  small and fluid. You may want to organize your ad groups so that you have one per product page or category, for example. The smaller your ad group, the more specific your keywords  and the more relevant your ad will be by default. 

Similarly, organizing keywords into ad groups for greater relevance is equally important if you want to achieve higher click-through rates and more results. 

Use Negative Keywords 

Another often overlooked but very important aspect of any PPC campaign is negative keywords. You can spend a lot of time researching keywords and trying to find the perfect balance between part, phrase and specific search, but what about the search terms  you don’t want associated with your ads and wasting your budget? Adding negative keywords is an important step because they maintain  high relevance for your campaign. 

A good starting point is to think of  phrases and keywords that you don’t want your ads to trigger and add them to your negative keyword. You can then take a more specific approach, such as adding keywords that may be similar to your chosen keywords, but are actually related to another product or service. 

By regularly reviewing your search term reports in Google AdWords, you can see how your ads are performing when driving real searches. Find out what terms unrelated to your brand have been used and you can quickly add them to your negative keyword.

Categories
Industry Insiders

3 Marketing Bloopers Digital Marketers Can Learn From

When we think of speakers, we usually think of actors spouting lines or collapsing on set. However, the marketing world sees its fair share of fluff – errors in judgment that can have devastating effects on a brand’s reputation. 

The marketing game not only causes reputational setbacks, but  can also seriously drain your advertising budget. Misplaced messages, poor campaign strategies, poorly thought out images and investments in the wrong channels are  the most common marketing mistakes that brands make.From Lunya’s confused HandMaid’s Tale underwear campaign to Pepsi’s creepy Chinese ad copy translation, GAP’s quirky temporary rebranding and more, marketing talk is not uncommon. 

 3 Marketing Bloopers Digital Marketers Can Learn  

 Some bloopers are small, some are big, but they all have one thing in common – they take time, effort and resources to recover from. To help you avoid making  your own mistakes, here’s a look at two of this year’s worst marketing mistakes and older classics, and what we can learn from them. 

 1. Burger King’s Awesome Marketing Fop 

The tweet was an attempt to push back against marketing communications that were quickly removed after causing outrage online. The original marketing hook was “women belong in the kitchen,” but with little context around it, the controversial slogan became a slogan for sexism. The timing was particularly unfortunate because the tweet was posted on International Women’s Day, a day that celebrates women’s empowerment and gender equality. 

This social media marketing hoax caused a hot segment to spread and unfortunately earned 527% more engagement than the brand’s scholarship program ad: 

 Lesson: 

 The culture industry is indeed male domain , and while the campaign was meant to make things better, it  buried itself deeper than a  pickle wedge in a giant hamburger stack. 

 Keys: 

  •  When developing  marketing messages for a specific event or party: 
  •  Share your ideas and content with relevant audiences internally 
  •  Collect feedback before signing up 
  •  Avoid  overly controversial copy 
  •  Choose language, images or concepts very carefully 
  •  Use your message to empower your audience, don’t create a sense of alienation. 
  •  Remember that not all advertising is good advertising. 

 Tip: Consider using a social media style guide so everyone on your team and working with your brand knows the agreed tone  and tailored messages for all relevant platforms. 

2. Snickers ad campaign fails 

Snickers Spain got its reputation in  hot water this year when it released a misleading video ad that used one of the brand’s slogans: “You’re not the one who’s hungry.” 

There is nothing wrong with that. clause itself (actually solid  copywriting), but the context in which it was used caused an unwanted association. 

The ad shows influencer Aless Gibaja transforming into a Snickers “man” after eating a Snickers bar. This misogynistic homophobic narrative is ill-earned high-level negative publicity almost as soon as the campaign launches. 

Even Spain’s Minister of Equality, Irene Montero, publicly slammed the ad with a tweet that read: 

 “Our society is diverse and tolerant. I hope that those who have the power to make decisions about what we see and hear in commercials and television will learn that too.” 

Lesson: 

If political parties and figures are seen criticizing your marketing campaign, you are likely to lose a large portion of your target audience and existing brand advocates, even if you offer a full and honest apology. 

Before working with influencers, make sure they are relevant to your niche or industry and work closely with them to make sure they like your message. It is recommended that you build strong influencer relationships and avoid controversial advertising ideas that have no meaning or substance – as this will almost never end well.

 3. Timothy’s World Coffee Rewards Misfortune 

Last but not least in our selection of marketing mistakes is the infamous example of an earlier failure of Timothy’s World Coffee, an established brand that is  still trying to redeem itself from this folly. 

To expand their social media reach, a brand offered current and prospective fans a coupon or free sample for following them on social media—usually an effective tactic for driving engagement and loyalty. 

Unfortunately, Timothy’s World Coffee offered more than it could deliver and ran out of  free K-cups in just three days. A full two weeks after this embarrassing blow (that’s a pretty big hiccup), Timothy released a public message announcing that they were giving away coupons and samples  on a first-come, first-served basis. While this claim may have resonated with consumers immediately after the incident, the  delay in communication caused outrage and further dug the brand  into a publicity hole. 

Despite the apparently genuine second apology message and its offer to send  a free coupon to all disgruntled customers, the damage had already been done. 

 Lesson: 

 If you’re going to offer an incentive, coupon, freebie — or basically any promise — through any consumer channel or touchpoint, you need to make sure you deliver on your offer. No exceptions. No compromises.

Whether you’re offering free shipping to follow your brand,  running a contest with multiple prizes, or offering unique content to sign up for an email newsletter, you should never offer anything less. Always strive to provide value and demonstrate that  you are trustworthy – if you don’t, almost all marketing efforts will fail. 

Oh, and if you screw up, deal with it publicly in a hurry, instead of letting the problem drag on for hours, days or (worse) weeks. 

Categories
Industry Insiders

Rigging your marketing budget

While consistent uploads, relevant content, user intent fulfillment are undoubtedly the most crucial aspects of successful marketing, but that alone won’t give you the magical results you’re seeking. 

While organic rankings are achieved through best-in-class SEO, there’s much more that goes into bringing your business to the top of the charts if you’re planning to run ads. Budding businesses must use ads strategically to get the best out of their marketing budget.

Search marketing keywords can be expensive with some terms costing hundreds of dollars. Planning and execution of a good marketing strategy are crucial. Here are 6 strategies to get the highest returns from your ad campaigns.

  1. Using keywords smartly
  2. Out-of-the-box search content
  3. Optimize your landing page
  4. Landing page alternative
  5. Search engine alternative
  6. Keep evolving

Using keywords smartly

Short keywords are expensive and broad, they can bring in unwanted visitors and thus more unnecessary clicks to pay for. Long tail keywords are generally way less expensive, also you bring in visitors that are likely searching the same thing and have a much higher conversion probability.

Keep in mind, half of the search queries are 4+ words, and the user you bring in is way more valuable. If you’re a brick-and-mortar store at a particular location, then your search keyword term can end with your location. Having a more specified and common description of your business is the key takeaway here.

Out-of-the-box search content 

The present-day user doesn’t remain on the “all” search result channel, the user will find content that’s useful to them on images, news, and video channels of search engine results. Apart from optimizing your search engine ranking on the homepage, focus on optimizing in these channels too.

As we said earlier, tagging your location as a brick-and-mortar store will boost your visits a lot. Studies say more than 72% of people who search for a local store, visit a store within 5 miles of their reach. 

Optimize your Landing Page

If you’ve read our article on SEO 101, you might know that the landing page has a world of relevance when it comes to user retention. A site taking more than e seconds will be left by 72% of users. Another study shows that landing pages that are not satisfactory will lose 97% of leads instantly.

Analyze that number and now think of how many wasted clicks were paid for? The landing page should be fast, easy to navigate, and should have satisfactory information or lead to the user. Call-to-action buttons will play a major role in conversion at the end of the landing page.

Landing Page alternative

While it’s important to build a very strong landing page, at times it can simply be replaced by something of value to the user. If you have a blog post or other relevant content that can add value to the user’s intent, then link that instead of your landing page.

Adding a call to action button that earns the loyalty of the user will prove useful in the long run. This user will add to your site visits and indirectly increase your organic ranking. Also, this loyal user has a higher tendency to convert to a lead if they come across your site again.

Search Engine alternative

While the first thing that comes to mind after hearing search engine is Google, though desktop users are well used to search engines like Bing, Yahoo, and DuckDuckGo. These search engines with others count for the rest 66% of search engine clicks.

One advantage is the cost of competitive keywords, which is way less on these less competitive search engines. Depending upon the type of product and service your business is offering, you can opt for different search engines for better engagement and higher ROI.

Keep Evolving 

With trials and errors will come feedback, you can analyze your own data and pinpoint which actions are yielding leads and which actions are fruitless investments. Reworking your ad campaigns from time to time will lead you to perfection. This will ultimately improve your ROI. 

With previous ad campaigns, you’ll also be able to analyze which keyword terms are performing well and should be used more often. These Investments are initially cheap and you can cap them off weekly for data analysis. Once you’re familiar with the results and techniques, you can invest more.

If you have any questions about these techniques, feel free to comment them down below and if you liked this article, consider subscribing to our newsletter for the latest updates. Also, you can catch us on social media.

Categories
Pay-Per-Click Advertising SEO

Balancing Your Paid vs Organic Search

Balancing Your Paid vs Organic Search

Search engine optimization, once an afterthought when compared to other marketing strategies, is now at the forefront of inbound marketing success. There are two ways to land yourself on the front page which often confuses people- paid search and organic search 

Paid search results are essentially ads. With these, your placement is usually based on the amount you are willing to bid for the ad’s placement and other factors like the quality and impact of the ad. Paid search results are at the top of the page they will contain a small note saying add. So you can easily identify what is an ad. Even though we don’t sometimes consider digital marketing as advertising, it is an ad. Your paid search results will have little ad icons. There are a lot of similarities between paid search and organic search. 

Difference between paid search and organic search

Paid search is where advertisers pay to serve for different user searches using keywords, landing pages and ads. It is a faster and more straightforward means to serve clickable links on the SERP. The paid results will be shown at the top or very bottom of the SERP with a small ‘ad’ note in the copy. These searches have shorter and more control over the ad copy. Organic search results are results that come up organically. These results are optimized based on website content, HTML coding and link building. Here, the results take time to serve. Organic results are always shown below paid results. They are dynamically created by the search engine organic algorithm. Unlike paid searches, organic search results will have a longer headline and a longer body copy.

Which is best- Paid search or Organic search?

Instead of asking which one is best, it may be wise to ask which is best for you. Both have unique advantages and disadvantages. So it is a matter of knowing which will work best to get you the most of your marketing benefits. 

Pros and cons – Organic Search

Pros

  • Trust

When you are searching for something on Google, you will certainly select the results at the top. And that’s because that’s the search we have grown to trust. This perception of credibility works well for your company if you are at the top of the results. Because most people are guaranteed to click through to your site.

  • Long-lasting

As long as your content remains relevant, your page is likely to remain at the top, which simply means more beneficial exposure over a long period. Once you put in the effort and the resources upfront you never have to do it again, but you will reap the benefits long term.

  • Click-Throughs

If you are comparing the click-through rate of organic versus paid searching, organic make up nearly 68%, especially for buyers who have an interest, but not necessarily an immediate purchase intent.

  • Compounded Ranking

Each time you go on to the search engine results, you increase your chances of ranking high again. By ranking high, you not only build trust with users, but you also build a good reputation with search engines. The more authority status the engine gives you, the higher your rank over time. 

Cons

  • The initial investment at the heart of great organic search results is great content. It can be anything from articles and white papers to videos and infographics. But the best content utilizes SEO tactics or Search Engine Optimization tactics that can take some time to research and create the content which means inevitably be a lofty investment.
  • Time

On top of that, ranking for highly competitive keywords can take months or even years. So there is a good chance your marketing team will be out of the wild. If you can stick it out and see your efforts to achieve a high ranking, your return on investment is almost guaranteed.

Paid search – pros and cons 

In essence, paid search results are advertising for your company. You associate ads with certain keywords, and when users search for those keywords, your ad displays at the top of the search results, and in the section marked as ads. If your users click on the listing, you pay a small amount which is called PPC or pay-per-click advertising. The placement of your ad compared with your competitor’s ad depends on the amount that each of you bid for a certain keyword as well as a few other certain factors. The pros and cons of PPC advertising have some similarities and some differences from those of organic search.

Pros

  • Time

Paid such rigging shows the top of the results as soon as you pay for the ad placement. You simply decide the keywords you want to rank for, the message you want your searches to see, and find the budget of the search engine to work with, it is fast and it can be very effective.

  •  Success after click through

Paid search is geared towards more serious and eager buyers. Through it accounts for much less search engine traffic than organic results, the actual revenue amount is quite considerable.

  • Targeting

Paid search is tailored to reach certain audiences. So if your target is done correctly, you have a high chance of getting your message in front of the people that you want to see it. Not only can you target by keywords, but you can also further filter into segments by location, marital status, education level and much more.

Cons

  • Cost

In general PPC advertising can be quite costly for a few reasons. The first bid price is based on keywords. So the more competitive the keyword is, the higher price you are going to pay on each click for your display ad. Paid search advertising requires a high level of expertise and understanding to be successful. You either have to have a knowledgeable person on your team or outsource it.

  •  Short-lived

As soon as you stop paying for your PPC ads, they go away. They don’t have a long-term effect that organic searches will over time.

  • Lack of trust

Drawing on the example of organic search results, users tend to select organic results before they will click on the ads at the top of the page because there isn’t the same level of trust. There may be a certain suspicion over how relevant the information might be.

When it comes to best practices, generally a combination of organic and paid nets the greatest results. Making use of the features of both increases credibility, and also ensures visibility, secures everlasting search results and targets, buyers, at different parts of the buying cycle. Mix and match how you utilize it to search for your marketing strategy. Make sure to track the results. You can prove things as you go and try new tactics if the current ones aren’t working. Search Engine Optimization takes time and effort, regardless of which method you use. But the results are always worth it. 

Categories
Pay-Per-Click Advertising

amazon ads basics

With a global worth of a whopping $88 billion, the advertisement industry has been an arena of enormous prosperity ever since the advent of modern media. Mass media in itself was such a success and the reach of this beautiful industry across the globe was phenomenal. It becomes very trivial to a businessman that this platform could indeed play a pivotal role in growing their business. The spectacular reach of the media that was mentioned above went beyond imagination upon the advent of the internet. This is the moment entrepreneurs decided to exploit the wonderful opportunity of closely communicating with the consumer community and hence expanding their customer base.

The facts and figures regarding the growth of the advertising industry never fail to amaze critics. However, 90% of this growth is attributed to the two main giants of this industry: Google and Facebook. This sector is clearly under a duopoly. Both of these companies very strategically made it a point to establish their paid advertising domain dominant in the industry by consistently innovating themselves according to the needs of the users.

The competition is about to get really thrilling as the most popular eCommerce brand Amazon is making its mark by introducing its own paid advertisement domain: Amazon Ads. This will surely put enormous pressure on the current leaders: Facebook and Google as their new competitor is no mere rookie but powerful, global brands with a consumer community that is at par with these giants.

Even though paid advertising was available as an option to the vendors on amazon since 2012, the new API of Amazon has attracted several firms due to its self-advertising feature. This will surely throttle the growth and establishment of Amazon Ads in the advertising sector. A feature that could almost guarantee an incredible boost in the functionality, scope, and reach of the platform. The real question is “Can Amazon Ads really overtake Facebook and Google in the advertisement space with these features?”. To answer that question let’s first dwell on the various features of Amazon Ads.

Key Features:

Even though they are new to this space they did make a thunderous entry by putting a lot of focus into making this project innovative and appealing to the consumer community. Something that drew the attraction of several critics is the expansion of Amazon Ads beyond the evaluation and purchase stage of the buyer journey. With a wider Pay-Per-Click(PPC) based advertising setup the brands are given the comfort of creating and displaying targeted ads. This will break down the steps into almost 2 or 3 for the customer to place an order from an ad. This self-service feature added a very beautiful charm to this platform as it was something unique and something they never saw before in the advertisement space. They have also gained the attention of a  lot of people with the variety of promotion opportunities they provide.

Even though they have made these unique enhancements in a general aspect they have followed the same tactics as the previously established giants.  

Functionality

One of the basic requirements to utilize the full potential of amazon ads is to be a qualified member of the Buy Box. It is a white box that you can find at the right-hand end of the product page and it aids the customer to add suggested items directly into the cart hence preventing the hassle of redirecting to different product pages. It is also essential to own a Professional Seller Account or a Pro Merchant Account for a brand to use the various features provided by Amazon ads.

Sponsored Ad Reporting

Amazon ads crafted such an elegant feature to make sponsored ads more efficient and appealing. This was accomplished by adding the option of having a comprehensive reporting and analytical functionality which would allow brands to understand and study the success of their campaigns and hence optimize and find the best possible method to present their products and content.

The report was enhanced by adding the following elements:

  • Detailed information on the performance of keywords and search terms
  • Performance data and Campaign targeting data will be provided based on the results obtained from your active ads.
  • Click Through Rate(CTR) performance of the advertised products
  • Placement analytics will assist you with studying where the ads were placed or positioned 

Product Category Targeting

Product category Targeting is a marvelous option provided by Amazon Ads that has made the platform very favorable for various brands in the commercial industry. It facilitates the brands or marketers with the option of selecting the specific categories relevant to the product they wish to advertise. However, these categories will be pre-determined by Amazon. This function will aid in making your product stand out and will draw more focus and attention to your advertisement. Hence making it much more relevant and attractive for the target audience.

Can Amazon Ads really take over?

Amazon Ads has surely entered tough competition. However, their fresh and innovative ideas have surely given them the early push to slowly catch up and maybe even get ahead. The only obstacle in its path is the customer’s perception. Being an e-shopping platform customers often visit Amazon with a product in mind and hence their focus will mostly be on that category of products. It is rare to see someone just browsing through Amazon to see what’s new or what’s up! So they will surely have to put a lot of effort into adding more and more features to boost themselves to new heights. They will have to find new ways to be more appealing to the customer and draw their attention to the variety of products they provide.

Being a pre-established brand in the eCommerce industry and being one of the most popular ones amongst them, Amazon’s new advertisement platform has already captured the attention of many big brands like L’Oreal. It was reported by the gift experience business Buyagift, that there was a wonderful increase of 79% in exposure and reach through Amazon ads optimization.

Even though the platform has only just been introduced, the immense potential and bright future of Amazon Ads are indeed captivating. Hungry for success, they are surely trying to raise the bar of the competition. With such healthy competition the already dominant competitors Facebook and Google shall also improve and innovate themselves. Hence without any doubt, we could guarantee that the growth of the advertisement industry will surely leave the world bedazzled in the coming years as well.

Categories
Search Marketing

how to improve your Google Ads quality score quickly

In the year 2000, Google ads started as a small venture with merely 350 customers, snap back to 2022, the company’s raking in $54 billion in the first quarter of the financial year.

Google Ads, formerly Google AdWords, with over a billion users has become a large competitive playground for businesses around the world. To decide if your ad is worth ranking above organic results, Google goes through your Quality score.

Your quality score times your pay-per-click bid equals the Google Ad rank. But what is a quality score? Well if that’s your first question, you’re on the right track, here are answers to 4 FAQs about Google Ads quality score.

  1. What is a quality score?
  2. What are the different types of quality scores?
  3. Why are they important?
  4. How to improve your quality score?
  1. What is a quality score?

Essentially, a quality score is an average of multiple factors which simply display your relevance with user intent and your performance concerning content quality. Quality score will ultimately decide where your ad ranks on the Google search result page.

Here are the factors responsible for your quality score:

Expected CTR – If your content is appealing, it has a higher chance of being clicked on, which later translates to your Click Through Rate (CTR). The expected CTR of your page is one core factor for your quality score.

Landing page UX – Once the user clicks on your ad, the experience of the user while navigating through your webpage will decide if the user stays or leaves your site. As a rule of thumb, the first page or the landing page should be the point of attraction in your ad.

Relevance – Having a beautiful UX is not enough, the primary goal here is meeting the user’s intent and for that, your page should be relevant enough for the user. Your page should deliver what it seemingly promised in the ad.

The quality score is also an indicator of the effectiveness and future success of your ad. It can also be an indicator of possible improvements that might be required.

  1. What are the different types of quality scores?

Now that you know the factors that affect your quality score, let’s see what kind of different quality scores exist. Here are the various types of it, talked about in more detail.

Keyword quality score

This is the one you’re all familiar with, keywords are nothing less than the backbone of a good ranking page. They primarily decide the ranking of your site on the first page of search engine results. 

It works exactly how it sounds, keyword quality score is decided by the number of users using your keywords to reach their desired results. The ranking of your current keywords will decide the ranking of your ad.

The ranking of keywords is also dependent on multiple factors like the relevance to the user intent and expected click-through rates of the keyword.

Landing page quality score

CTRs are useless if the retention on your page is poor, so Google determines your content quality by testing your landing page relevance. The conversion of a user to a customer is heavily dependent upon this quality score.

Ease of navigation and transparency of policies are factors that will decide if the user stays on the page or leaves. Your page should be unique, and informative and provide quality content in a concise format to save the user valuable time.

The user should be assured that the ad they clicked on, displays and delivers what it promised, and this eventually builds brand loyalty in new users.

Mobile quality score

More than half the world’s total internet traffic is from mobile devices and these count for phones, tablets, and other similar devices. This said it becomes a core factor to give you a quality score.

These are also the only devices that consider the location of the device as a decisive factor. Therefore, your ad ranking might be different on a mobile device than on a web browser.

Account level quality score 

While Google doesn’t approve of this quality score officially, many experts believe that it exists. ALQS seems to be an accumulation of all the other QS and judges the overall response and performance of your site. 

The accounts that are older and more consistent seem to rank higher than the newer advertisers, even if the strategies are the same. This made marketers believe that there’s this one more ranking factor that judges consistency and account quality level.

Ad group quality score

The Ad group quality score can be taken as the official version of ALQS, the only difference being that it’s a kind of feedback-based QS. How the site is perceived and accepted by the audience are the factors that affect AGQS.

This lets you differentiate between poor-performing ads and ads that are performing well overall. By putting more effort into poor-performing ads, you can improve your overall average. This clearly proves that QS doesn’t rely solely on keywords.

  1. Why are Quality scores important?

Google’s pride lies in its user base and customer loyalty, therefore keeping its users satisfied is its foremost responsibility. Quality score signifies the relevance with user intent to Google.

To keep its customers satisfied, Google will rank those Ads which will be the most productive for the user. QS is also the deciding factor for the success of your page regardless of Google’s inclination towards user satisfaction.

46% of total Ad clicks are on the first 3 ads of the first page of Google search results, states SEO tribunal. The key to ranking in those first three lies in your QS. 

  1. How to improve your quality score?

Knowing the importance of a quality score, it’s equally important to know how to improve it and rank on the top charts. It should be noted that improving your QS involves much more than prioritizing keywords and ad groups. 

Here are a few ways you can improve your QS, a few of them or a combination of all might suit your business well, go through them and you’ll know what works the best for you:

Ad groups and keyword structure 

Ad groups are a set of keywords that are similar in context and fit into the same bracket of a particular target product. Take, for example, the Parker Vector Gold fountain pen, if a user is searching for this product, it will be put into several product brackets.

Fountain pen, Parker pen, Premium fountain pen, and refillable fountain pen would be some common product brackets that this product will be classified into. Keyword structuring focuses more on individual ad groups and their optimization.

Taking the same example, the product Parker Vector Gold fountain pen can be understood as a particular series of pens by a brand, Parker. So breaking down the name of the product into distinct keywords will make it easier for your product to be found. The keywords can be formed in this format – Parker, Parker vector, Parker vector Gold.

Optimal headlines 

Apart from inserting keywords in headlines, you can opt to add location. Adding the user’s nearest possible locations will make the ad more relevant to the user. Another tactic could be adding a countdown timer to sales and special discounts, it creates a sense of urgency.

Data reports and statistics

Impression share is the number of times your ad is viewed versus the number of times it was expected to be seen. Analyzing the reports after your ad goes public and calculating the impression share tells you whether your ad is performing the way it should or not.

Negative keywords

While using the right target keywords is important, it’s equally important to terminate the possibility of a user landing on your page for a different purpose. Marking keywords that are not related to your site is important so that an unintended user doesn’t leave with a negative experience on your site. 

Landing page 

Optimize your landing page to grab the user’s attention at the first glance. The promise should be kept, that is, what the user saw on your ad, should be present on your landing page. The keywords being searched should be visible on your landing page.

Moreover, the page should provide value to the user and their intent should be fulfilled. Presenting the user with the exact link-ups to their desired sections of your site will earn loyalty. If the user intent is fulfilled, your bounce rate will automatically decline and will be marked more relevant by Google.

Site speed 

Navigating through your site should be smooth and easy. According to Marketing Dive, 53% of users abandon the site right away if it fails to open in the first 3 seconds. Slow speeds will increase your bounce rate and thus cut down your quality score. 

Using Google’s free site speed tool you can analyze your site speed and work on the further improvements needed to make it better. Site speed can make a ton of difference and can be the gap between user and conversion, so work on it carefully.

Categories
Search Marketing

programmatic advertising #101

Online advertising is a hundred and twenty-nine billion dollar industry now. For the first year ever, digital ad spend is set to exceed traditional media spending. overall this is great news for businesses as online advertising offers more options, lower cost, and more flexibility than traditional media advertisement. But one of the big challenges with all of these bells and whistles of online advertising is figuring out how to select what platform to advertise on. There are certainly more options available than ever and it can be overwhelming for businesses. Have you ever wondered how many ads you see in a day? The truth is, we are exposed to hundreds of ads while we browse through content on our mobile phones, desktop, or even connected TV. These ads are carefully created to target one single individual-  You!! In fact, from person to person, ads differ, even when they are looking at the same type of content simultaneously. So how do brands deliver targeted ads on thousands of apps and websites? This is where programmatic advertising comes into the game and changes it. 

What is Programmatic Advertising?

Programmatic advertising is data-driven, and ad buying and selling with the help of Real-Time Bidding. It connects publishers and brands in milliseconds before the website is even loaded. We browse through tons of content on the internet every day free of charge. However, in order to make quality content, some apps and websites also known as publishers or content creators need to generate revenue to do. They get help from ad exchanges also called SSPs( Supply Side Platforms). Ultimately brands want to reach internet users in order to promote their products and services. They aim at delivering targeted ads to their customers across the web, and they do the same by purchasing advertising space. Brands should make use of DSPs or Demand Side Platforms to facilitate this transaction. Advertisers and agencies use media platforms like DSPs to set up their digital campaigns. To buy and sell digital inventory across thousands of websites and apps, the programmatic Advertising ecosystem uses automated technologies. This entire process takes place in less than 400 milliseconds. While advertisers leverage DSPs to run their campaigns, publishers leverage ad exchanges to monetize their inventory. Alon with this, the possibilities for creative formats are endless, which brings advertising campaigns to life through display, video, native, and CTV. 

SSPs or Supply Side Platforms is an ad tech company that works directly with publishers.  A publisher would be an app or a website. anyone with an online presence who creates content could also be counted as a publisher. An SSP will work with hundreds or thousands of these individual publishers’ apps, and websites, and offer them the ability to put their ad inventory onto what is called the open exchange. On the other side, DSPs or Demand Side Platforms are ad tech companies that work directly with advertisers and agencies. For advertisers, they provide inventory at scale and efficiencies not found with direct partnerships. The differentiating factor of DSPs is the number of partnerships that they have and the technology used to execute the buy. 

Generally, advertisers look for age, gender, location, and the content of the publisher. They want to make sure that they are targeting the right audience. The tech companies get a bunch of different information and they can get none, all, or any combination of age, gender, location, content, as well as ad size, engagement history, bundle ID or IP address, device ID, and sometimes PII(Personal Identifiable Information), which is illegal to collect without a user’s consent. That information includes your actual name, email address, phone number, or home address. Oftentimes, everything is encrypted. 

How does Programmatic advertising work?

In order to help automate and streamline the ad-buying process, programmatic advertising uses Artificial intelligence and real-time bidding. In short, programmatic campaigns allow you to specifically focus on a target market, budgets, and goals for a campaign. Ad experts at companies like WebFX configure the campaign and use AI to place ads across dozens of ad networks to reach your audience. This all works in a similar fashion to how a lot of modern investing programs work. You should specify what percentage of your portfolio you want to invest in various stocks and bonds, what your risk tolerance is, and software programs can help you determine the best way to financial success. Putting AI to work for an ad campaign can be very powerful. 

Advantages of programmatic advertising

  • Access to dozens of ad networks.

It can be time-consuming and TDS to set up individual campaigns on each platform. Programmatic advertising automatically connects different platforms like Google Ads, Facebook Instagram, Simpli.fi, AdsWizz, Pandora, and more. You can get maximum visibility across multiple networks with one expertly crafted campaign.

  • Highly targeted campaigns 

Through the power of AI, your acts are only shown to the people who fit your specific target market. Instead of guessing what sites and keywords your market is utilising, programmatic advertising has this step built-in.

  • Your campaigns are delivered across devices.

Programmatic campaigns reach the doorstep of the users, no matter where they are, whether it’s a tablet, mobile, or desktop. This allows for running a true Omnichannel strategy for your ad campaigns. If your business has a definite and crystal clear target market that you want to go after, programmatic advertising is certainly a very good option to consider. You cast a wider net with the digital ads and then you have access to a large number of ad platforms but also very targeted campaign elements.

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